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  1. Call Screening option directly under Call Queue

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Kenzie commented  · 

    Robocallers and spam calls have become a huge disruption in my workplace. My office utilizes the call queue for most of our business calls, and RingCentral currently doesn't have a setting that allows for call screening in a call queue group; call screening is only available on a user-by-user basis, as far as I can tell.