Please add functionality that allows the user to respond to a text message sent from a short code number. When I receive a text message from a Short Code number that requires me to respond, the RingCentral application gives the following errors. Mobile App Error: "Cannot send message - Your extension had been eliminated from the department of this thread. To send a text to the department, please create a new one." Desktop App Error: "Text to this Service is Not Available" The error message from the Mobile App made no sense at all, so I tried the desktop app which is more user friendly. I tried to reply to several text messages from different short code numbers and they all failed to send.
Please add functionality that allows the user to respond to a text message sent from a short code number. When I receive a text message from a Short Code number that requires me to respond, the RingCentral application gives the following errors. Mobile App Error: "Cannot send message - Your extension had been eliminated from the department of this thread. To send a text to the department, please create a new one." Desktop App Error: "Text to this Service is Not Available" The error message from the Mobile App made no sense at all, so I tried the desktop app which is more user friendly. I tried to reply to several text messages from different short code numbers and they all failed to send.