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Phone & Messaging: SMS/Text

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Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!

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Eugene's shared this idea  ·   ·  Report…  ·  Admin →
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  • Steven commented  ·   ·  Report

    Needed for banking fraud messages/approvals

  • Adam commented  ·   ·  Report

    Please add support for outgoing short code SMS. Many business services like Home Depot Text2Pay require it, and RingCentral numbers are currently not supported.

  • Jonathan commented  ·   ·  Report

    Many business applications rely on short code SMS. RingCentral should fully support this functionality.

  • Grace commented  ·   ·  Report

    Please improve interoperability with short code providers so customers can use their business numbers without limitations.

  • Lyn commented  ·   ·  Report

    Please improve short code SMS compatibility. Many vendors reject RingCentral numbers, forcing us to use personal mobile phones.

  • Delanie commented  ·   ·  Report

    Please prioritize short code SMS support to improve compatibility with third-party business applications and payment platforms.

  • Set commented  ·   ·  Report

    Adding short code SMS support would eliminate the need for separate mobile numbers and improve the value of RingCentral business lines.

  • Patrick commented  ·   ·  Report

    Please add support for outgoing short code SMS. Many business services like Home Depot Text2Pay require it, and RingCentral numbers are currently not supported.

  • Net commented  ·   ·  Report

    Support for outgoing short code SMS would allow RingCentral numbers to be used with verification and Text2Pay services without requiring another phone number.

  • Chen commented  ·   ·  Report

    We need RingCentral numbers to work with short code SMS used by major businesses. This is critical for daily operations.

  • Lewan commented  ·   ·  Report

    Customer requests short code SMS message be sent and received for business needs.

  • Ramilito commented  ·   ·  Report

    voting on behalf of MJM Online case id 29858338

  • Wendy commented  ·   ·  Report

    This is a new verification feature of many banks and financial institutions. Not being able to respond to short code sms messages is critical. We are seriously evaluating leaving RC because if it.

  • Mark commented  ·   ·  Report

    There is a huge need to be able to opt-out of SMS solicitations as well to respond "yes" or "no" for other features such as tracking.

  • Serhii commented  ·   ·  Report

    Please activate this feature.

  • Stacy commented  ·   ·  Report

    Can we please get an update on when this feature is going to be delivered? This has been Under Review for far too long.

  • Stacy commented  ·   ·  Report

    Can we please get an update on when this feature is going to be delivered? This has been Under Review for far too long.

  • Shaun commented  ·   ·  Report

    Can we please get an update on when this feature is going to be delivered? This has been Under Review for far too long.

  • Martin commented  ·   ·  Report

    We are Westing Insurance brokerage, Ringcentral clients for several years , previously been able to send you links such as:

    https://www.westinsinsurances.com/contact
    https://www.westinsinsurances.com/quote
    https://www.westinsinsurances.com/premium-quote
    https://calendar.app.google/Qjd9qwkn5BMfVN1G7
    www.westinsinsurances.com
    and our email like help@westinsinusrnaces.com

    Previously we have been able to send these links but now we cannot see them.
    : Message cannot be sent

    We also cannot send the Invoices(JPG) as an attached file (JPG

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