Skip to content
← Phone & Messaging

I suggest you ...

Phone & Messaging: SMS/Text

Categories

Ability to **respond** to short code SMS messages.

I use RC as my primary phone service. In many cases organizations send SMS messages from "short code" numbers. I can receive them on RC. But I can not respond. This is an important feature!

189 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Eugene's shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Jonathan commented  ·   ·  Report

    Many business applications rely on short code SMS. RingCentral should fully support this functionality.

  • Grace commented  ·   ·  Report

    Please improve interoperability with short code providers so customers can use their business numbers without limitations.

  • Lyn commented  ·   ·  Report

    Please improve short code SMS compatibility. Many vendors reject RingCentral numbers, forcing us to use personal mobile phones.

  • Delanie commented  ·   ·  Report

    Please prioritize short code SMS support to improve compatibility with third-party business applications and payment platforms.

  • Set commented  ·   ·  Report

    Adding short code SMS support would eliminate the need for separate mobile numbers and improve the value of RingCentral business lines.

  • Patrick commented  ·   ·  Report

    Please add support for outgoing short code SMS. Many business services like Home Depot Text2Pay require it, and RingCentral numbers are currently not supported.

  • Net commented  ·   ·  Report

    Support for outgoing short code SMS would allow RingCentral numbers to be used with verification and Text2Pay services without requiring another phone number.

  • Chen commented  ·   ·  Report

    We need RingCentral numbers to work with short code SMS used by major businesses. This is critical for daily operations.

  • Lewan commented  ·   ·  Report

    Customer requests short code SMS message be sent and received for business needs.

  • Wendy commented  ·   ·  Report

    This is a new verification feature of many banks and financial institutions. Not being able to respond to short code sms messages is critical. We are seriously evaluating leaving RC because if it.

  • Mark commented  ·   ·  Report

    There is a huge need to be able to opt-out of SMS solicitations as well to respond "yes" or "no" for other features such as tracking.

  • Serhii commented  ·   ·  Report

    Please activate this feature.

  • Stacy commented  ·   ·  Report

    Can we please get an update on when this feature is going to be delivered? This has been Under Review for far too long.

  • Stacy commented  ·   ·  Report

    Can we please get an update on when this feature is going to be delivered? This has been Under Review for far too long.

  • Shaun commented  ·   ·  Report

    Can we please get an update on when this feature is going to be delivered? This has been Under Review for far too long.

  • Martin commented  ·   ·  Report

    We are Westing Insurance brokerage, Ringcentral clients for several years , previously been able to send you links such as:

    https://www.westinsinsurances.com/contact
    https://www.westinsinsurances.com/quote
    https://www.westinsinsurances.com/premium-quote
    https://calendar.app.google/Qjd9qwkn5BMfVN1G7
    www.westinsinsurances.com
    and our email like help@westinsinusrnaces.com

    Previously we have been able to send these links but now we cannot see them.
    : Message cannot be sent

    We also cannot send the Invoices(JPG) as an attached file (JPG

  • Shaun commented  ·   ·  Report

    This absolutely needs to be a feature. We live in Florida and we wanted people to respond to our emergency texts during Hurricane Milton so we knew our employees were safe. And they were unable to do so. This is unacceptable.

  • Dan commented  ·   ·  Report

    being able to send stop to 6 digit number text messages is an important feature.

    You have a new text message:
    From:
    88022
    To:
    Callout Line Mount Vernon
    Received:
    Wednesday, May 01, 2024 at 10:06 AM
    Message:
    Adam, do you want to speak one-on-one? It's Trump, and I've got a few questions for you Let's talk: 47.donaldjtrump.com/WB-pmdq Stop2End

← Previous 1