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  1. Shared SMS were multiple users can receive and send SMS on specific number

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Kyle commented  · 

    When someone text the main office number, text should be visible to all users. That way if someone was on call and needed to see a response from a caregiver, it would show all the conversation history. We are trying to eliminate the need for an on call cell phone and this would help.