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  1. Mute incoming call notifications while currently on a call

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    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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    David commented  · 

    It is incredibly disruptive and distracting to have new incoming calls ringing on the desktop application while I am on an active call. We should have the option in settings to silence incoming calls when there is an active call. Just route them to voicemail.

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    David commented  · 

    We are new to RingCentral and find it incredibly frustrating that we cannot silence incoming calls when we are on an active call. Please add a setting that allows incoming calls to route to voicemail without ringing when there is an active call. I'm shocked I have to be asking about this.