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    Teller Line commented  · 

    Cannot Pause or Mute Automatic Call Recording on Internal Calls. According to this https://support.ringcentral.com/article/Automatic-Call-Recording-Frequently-Asked-Questions.html#FAQ13 11. What is Allow mute in auto call recording? The Allow mute in auto call recording, when enabled, gives a user the ability to pause the Automatic Call Recording and then resume it so that sensitive information is not captured.NOTE: The Allow mute in auto call recording feature only works for external calls with Automatic Call Recording in progress. My request is to allow mute, pause or stop recording on Automatic Call recording