Settings and activity
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643 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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Currently, if the operator is set to a queue, you can only receive texts as an e-mail and cannot reply to the texts. It would be great if we could reply to texts from a queue!