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1. Shared SMS were multiple users can receive and send SMS on specific number

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   161 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This function is supported by our Beetexting integration today! Learn more here: https://www.ringcentral.com/apps/beetexting.

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   Stephen commented  ·  May 24, 2021  ·  Edit…  ·  Delete…

   Currently, if the operator is set to a queue, you can only receive texts as an e-mail and cannot reply to the texts. It would be great if we could reply to texts from a queue!

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