Settings and activity
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345 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedUpdated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users
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We organize and dispatch a hundred driver out of our office, and texting is an essential function. With multiple users on the same number, we can keep the drivers on the same page, and the dispatchers can all be on the same number for consistency.