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  1. Add "Do Not accept call queue calls" to new RC app

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    Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Megan commented  · 

    When "Do Not Disturb" is turned on, the RC desktop app shows a notification bar across the top of the program indicating that feature is on. There should be a similar notification bar for when "Accept Queue Calls" is turned off. (end users are forgetting when they turn this off for a period of time, and then spend the whole day with queue calls off)