this is the MOST common complaint I hear from my RC users. Invariably, when they get on a video call, someone else tries to call them and they have to juggle everything to, first - send that incoming call to voicemail, then second - change their status to DND. Makes no sense when you are on an active call. It would be ok if you received a visual notification on the computer that an incoming call was trying to reach you - as long as it wasn't a barrage of multiple rings. In my case, I have RC on my mobile device, my laptop (primary phone), and a desktop phone. When you're on a video call and all three of those start ringing - it is chaos.
this is the MOST common complaint I hear from my RC users. Invariably, when they get on a video call, someone else tries to call them and they have to juggle everything to, first - send that incoming call to voicemail, then second - change their status to DND. Makes no sense when you are on an active call. It would be ok if you received a visual notification on the computer that an incoming call was trying to reach you - as long as it wasn't a barrage of multiple rings. In my case, I have RC on my mobile device, my laptop (primary phone), and a desktop phone. When you're on a video call and all three of those start ringing - it is chaos.