Skip to content
← RingCentral Ideas

Settings and activity

1 result found

  1. Mute incoming call notifications while currently on a call

    564 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    46 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Doug commented  · 

    this is the MOST common complaint I hear from my RC users. Invariably, when they get on a video call, someone else tries to call them and they have to juggle everything to, first - send that incoming call to voicemail, then second - change their status to DND. Makes no sense when you are on an active call. It would be ok if you received a visual notification on the computer that an incoming call was trying to reach you - as long as it wasn't a barrage of multiple rings. In my case, I have RC on my mobile device, my laptop (primary phone), and a desktop phone. When you're on a video call and all three of those start ringing - it is chaos.