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1. Shared SMS were multiple users can receive and send SMS on specific number

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   130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

   
   

   Planned for Q2 2024.

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   Kassandra commented  ·  Jul 14, 2023  ·  Edit…  ·  Delete…

   This feature is a must for streamlining responses to the main number texts. Currently all my users need access to admin account for access to read and respond to customer text messages. VERY FRUSTRATING! Any update on when this feature will be released?

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