Settings and activity

8 results found

1. More Specific Roles And Permissions

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   Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   AdminDylan (Senior Manager, Contact Center Tier 3, RingCentral) shared this idea  ·  Oct 2, 2024

2. Allow Queue Transfers to Queues Outside of Current Queue Group

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   AdminDylan (Senior Manager, Contact Center Tier 3, RingCentral) shared this idea  ·  Oct 2, 2024

3. Improve Speed of Historical Reports

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminDylan (Senior Manager, Contact Center Tier 3, RingCentral) shared this idea  ·  Oct 2, 2024

4. Manual Outbound Only Queues

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   AdminDylan (Senior Manager, Contact Center Tier 3, RingCentral) shared this idea  ·  Oct 2, 2024

5. Bulk Change Errors

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   Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminDylan (Senior Manager, Contact Center Tier 3, RingCentral) shared this idea  ·  Oct 2, 2024

6. Setting to enable dashboards/embed in agents view

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   Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   AdminDylan (Senior Manager, Contact Center Tier 3, RingCentral) shared this idea  ·  Oct 2, 2024

7. Share host Audio in RC Video in Desktop App

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   13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminPhillip Liu (Director, Product Management, RingCentral) responded

   Implemented for Windows.  

   Mac is planned for 2H 2024

8. admin

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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