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Settings and activity

3 results found

  1. To filter the report for "Today" and be able to select a specific time range.

    2 votes

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    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    University commented  · 

    Having the ability to generate multiple reports for abandon calls on the same day so that patients can be called back is extremely important to provide care for patients.

    University supported this idea  · 

  2. Ability for Agents to be notified/alerted if UNAVAILABLE for XX minutes

    1 vote

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    0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    University shared this idea  · 

  3. Disable email notifications for call recordings

    26 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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