Disable email notifications for call recordings
We continue to get email messages from Ringcentral that our phone calls are being recorded. We already know this, we do not need emails constantly advising us of this.
Anonymous
shared this idea
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Rafael
commented
We need to be able to disable this email notification.
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Alexis
commented
Once a month our account owner gets an email for each line that automatic call recording was turned on, when the settings have not changed. I contacted support to ask why this was happening since he was getting concerned that something was happening in our account. I was told that this email is sent once a month as a reminder that recording is on. I think it would be a very simple solution to avoid confusion and wasted time for RingCentral's support staff if the email was changed to say Reminder: Automatic Call Recording is Turned On instead of using the same email every time and making users think that it was recently turned on.
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Joel
commented
Would like to add the feature to turn off the monthly email notification sent out to all of the users whose automatic call recording is enabled.
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Eric
commented
Please add an email notification for Call Recordings, similar to Voicemail Notifications. This would streamline our Call Recording process.