Settings and activity

26 results found

1. Ability to allow Litify objects to mapped on RCx SF embedded agent

   4 votes

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   Implemented  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Jennie shared this idea  ·  May 6, 2025

2. Allow adjustments to a Local Connect Bucket

   15 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Jennie supported this idea  ·  Apr 16, 2025

3. Full Access User Visibility to Real-time DNC Integration Field

   2 votes

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   New  ·  2 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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4. RingCx for Hubspot - ability to customize data mapping for the call log fields

   1 vote

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   Implemented  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Jennie shared this idea  ·  Feb 12, 2025

5. When agent makes a manual outbound call, agent needs to be reverted back to an agent's previous state before the manual call was made

   21 votes

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   Planned  ·  5 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Jennie shared this idea  ·  Aug 13, 2024

6. Automatic Call Recording

   19 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Jennie supported this idea  ·  Jun 7, 2024