Settings and activity

13 results found

1. Business Analytics Dark Mode

   20 votes

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   3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian shared this idea  ·  Mar 5, 2024

2. Customize Option for Analytic Tab

   4 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian supported this idea  ·  Mar 5, 2024

3. Analytics metric color options

   5 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian supported this idea  ·  Mar 5, 2024

4. Generate a report on a date range but only on specific time of the day

   45 votes

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   7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian supported this idea  ·  Mar 5, 2024
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   Sebastian commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

   Allow to filter to specific times with midnight in the middle. I.E. 9PM to 7AM

   Save Submitting...

5. Daily time frame call analytics

   3 votes

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   Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian supported this idea  ·  Mar 5, 2024

6. Analytics for Standard users

   3 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian supported this idea  ·  Mar 5, 2024

7. Increase Data Retention of Analytics

   114 votes

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   15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

   
   

   In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

   
   

   Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

   
   

   Sebastian supported this idea  ·  Mar 5, 2024

8. Hourly Report on Analytics

   17 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian supported this idea  ·  Mar 5, 2024

9. RingCentral Analytics - Share and collaborate on saved reports

   39 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sebastian supported this idea  ·  Mar 5, 2024

10. Increase length of time reports are saved

    14 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sebastian supported this idea  ·  Mar 5, 2024

11. Ability to change analytics time zone as needed

    9 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sebastian supported this idea  ·  Mar 5, 2024

12. Favorite Live Report Dashboard

    7 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sebastian supported this idea  ·  Mar 5, 2024

13. Reporting of metrics broken down per day in a select period of time i.e. Only every Monday in a month

    3 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sebastian supported this idea  ·  Mar 5, 2024