Settings and activity

26 results found

1. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

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   68 votes

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   3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKirill.V Valov (Group Product Manager, RingCentral) responded

   In design

   Lindee supported this idea  ·  Jun 27, 2025

2. View Ring CX Realtime dashboards in minutes and seconds.

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   99 votes

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   Implemented  ·  7 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Lindee supported this idea  ·  Jun 27, 2025

3. Make the Knowledge Base for Agent Assist available on demand

   13 votes

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   New  ·  1 comment  ·  RingCX » AI agent & supervisor assist  ·  Delete…  ·  Admin →
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   Lindee shared this idea  ·  Jun 27, 2025

4. Make Agent Assist features easier to access

   12 votes

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   Under Review  ·  0 comments  ·  RingCX » AI agent & supervisor assist  ·  Delete…  ·  Admin →
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   Lindee supported this idea  ·  Jun 27, 2025

5. Customizable password policies

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lindee supported this idea  ·  Feb 14, 2025

6. Ability to take DNC's off the List thru an upload

   18 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Lindee supported this idea  ·  Mar 27, 2024