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    Michael commented  · 

    We have determined that the MS Teams embeded app does not ring on a cell phone. Needing to have the RC normal application installed on all cell phones defeats the purpose of having the MS Teams embeded app.

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    Michael commented  · 

    Currently the RingCentral Microsoft Teams Embeded App does not ring on a mobile device untill the actual RingCentral App is installed and logged into.
    It would be great to have the Microsoft Teams embeded app ring on a mobile device like a cell phone without having to have the normal RC app installed.
    This is true for both Apple and Android devices.

    Michael supported this idea  ·