MS Teams Mobile Mode
When a user has MS Teams Mobile Mode enabled, they should have that clearly indicated and guiding them to the MS Teams to get full funcationliaty on the mobile app. As it works right now, users are just shown the dialpad and think there is an issue when they try and check their messages, place a fax, etc. While the intention is for them to do this in MS Teams, this is not clear in the RingCentral app the way it works now.
Edwin
shared this idea
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Michael
commented
We have determined that the MS Teams embeded app does not ring on a cell phone. Needing to have the RC normal application installed on all cell phones defeats the purpose of having the MS Teams embeded app.
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Michael
commented
Currently the RingCentral Microsoft Teams Embeded App does not ring on a mobile device untill the actual RingCentral App is installed and logged into.
It would be great to have the Microsoft Teams embeded app ring on a mobile device like a cell phone without having to have the normal RC app installed.
This is true for both Apple and Android devices. -
Edgardo
commented
Wants to utilize all RingCentral App features like calls, SMS, meetings and faxing when MS Teams Mobile Mode is enabled on the account. Currently, when using the RC Embedded App on MS Teams, the only available feature is for calling.