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  1. 11 votes

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    Eric supported this idea  · 
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    Eric commented  · 

    I need to have the "press 1" removed from my call forwarding to outside lines. I use multiple marketing companies and i forward call group queues to thier outside lines. while paying for this marketing it is critical the phone is answered quickly. having to press 1 is causing delays in answering these calls and costing my opportunities and money.