I don't know why the admin portal uses "Users" instead of "Extensions". It's misleading. Tying the Primary Super Admin account to an extension is stupid - since USERS leave companies - not extensions - and assuming that an existing user with an already assigned extension that is used in phone trees and known by clients will change their extension as an assignment of a security role is absurd.
Marvin
supported this idea
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I don't know why the admin portal uses "Users" instead of "Extensions". It's misleading. Tying the Primary Super Admin account to an extension is stupid - since USERS leave companies - not extensions - and assuming that an existing user with an already assigned extension that is used in phone trees and known by clients will change their extension as an assignment of a security role is absurd.