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  1. Shared SMS were multiple users can receive and send SMS on specific number

    801 votes

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Chris supported this idea  · 
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    Chris commented  · 

    As a small startup, we need to have as many access points to our clients as possible with no restrictions. This feature is critical to our communication requirements and would vote for it 12000 times if we could. In addition, we have developed a zapier integration with our CRM platform that helps us stay on top of all our outbound and inbound messages. It's awesome, but only if multiple people can receive SMS from the main number.

    Thank you for your understanding.