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    Nicole commented  · 

    This is crucial to our company as the current system is creating miscommunications and misunderstandings resulting in negative client experience. If it is not available we may reconsider using RC.

    Our team has varying schedules which means sometimes clients text one person who left for the day but it is crucial for the remaining team to receive it. We need ability to use one number for all incoming and outgoing messages.

    Nicole supported this idea  ·