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  1. When forwarding a call, show caller ID of original caller, not person who forwarded the call

    13 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    David Smith commented  · 

    100% agree. This is a major inconvenience to most of our employees. Whether not knowing that they're receiving a customer call, or a call from the receptionist is bad enough... They also cannot call customers back if they miss the call due to the lack of caller information. I'm having trouble getting additional clients to swap to Ring Central for this reason alone!

    David Smith supported this idea  ·