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  1. 82 votes

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    Irina commented  · 

    Please enable this feature as it is critical for our business to ensure we don't miss out on potential clients! It's critical to have multiple support agents to handle customer queries efficiently, providing seamless service.
    Our sales team can manage leads and customer interactions more effectively with a unified messaging system. Some of our remote teams can benefit from centralized communication to maintain cohesive internal communication.
    Having this feature enhances communication, improves efficiency, ensures better security and compliance, and provides valuable insights through analytics, making it a beneficial feature for many organizations!

    Irina supported this idea  ·