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  1. Download SMS content

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Nathaniel commented  · 

    Mine isn't associated with anything legel but if I need to investigate the conduct of an employee over text and I can't pull logs I now need to go to them and ask them to provide the information and they will instantly know I am looking into it. This can lead to an escalation etc. Being able to pull these transcripts and come into a meeting prepared with understanding of the scope of the situation would save lots of headache

    Nathaniel supported this idea  ·