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1. modifying task without duplication

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   1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hello, we need additional information about this request. While editing the task, or assigning a new Assignee, there a post created in the team, but it does not duplicate the task itself in our testing. Is this not the experience you are seeing? Please let us know more, and attach screenshots if possible. Thank you! 

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   Jenifer Lyn commented  ·  Jun 27, 2024  ·  Edit…  ·  Delete…

   This is a crucial use and one reason we choose Ring Central as a platform. tracking tasks is our book of work in sales and duplications create this as an unusable function. Please create a solution to not duplicate a task each time you modify or update.

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   Jenifer Lyn supported this idea  ·  Jun 27, 2024