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  1. 34 votes

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    Fabiola commented  · 

    This feature is huge for Call Center Queues. Abandoned rates, detailed reports provides so much insight on staffing/ training etc... I am very surprised this is not already an option. Please do consider this, essential in the BPO industry!

    Fabiola supported this idea  · 
  2. 18 votes

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    New  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Fabiola supported this idea  · 
  3. 516 votes

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    Fabiola supported this idea  · 
  4. 37 votes

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    Fabiola supported this idea  ·