Settings and activity
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34 votes
An error occurred while saving the comment Fabiola supported this idea · -
18 votesFabiola supported this idea ·
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516 votesFabiola supported this idea ·
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37 votesFabiola supported this idea ·
This feature is huge for Call Center Queues. Abandoned rates, detailed reports provides so much insight on staffing/ training etc... I am very surprised this is not already an option. Please do consider this, essential in the BPO industry!