Texting- have the ability to send text from the company main number or as the user number just like when you make a call to someone. As well as when you text from either number you can view, text and receive all text from that number. If I want to send a text from user 102 showing as main company phone number to the person that receives it then I also need to be able to see the replies. I shouldn't have to give half my team a new phone number just because they are a different extension through our auto receptitionist. We only have one company phone number so everyone should be able to see all text for the user they chose to send text as.
Darcy
supported this idea
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Texting- have the ability to send text from the company main number or as the user number just like when you make a call to someone. As well as when you text from either number you can view, text and receive all text from that number. If I want to send a text from user 102 showing as main company phone number to the person that receives it then I also need to be able to see the replies. I shouldn't have to give half my team a new phone number just because they are a different extension through our auto receptitionist. We only have one company phone number so everyone should be able to see all text for the user they chose to send text as.