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  1. See call history of users we monitor via the RingCentral app

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rachel commented  · 

    What is the probability of this happening? Can the manager permissions status now allow users to see the company call log now on the app? 10/12/2026.

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    Rachel commented  · 

    We need to see where our other team members leave off on calls and call attempts so we can reference call work progress. Also there should be a private status note within the call log for internal use only for employees to reference. This is a useful feature of the Godaddy Conversations app that would be helpful to have here.

    Rachel supported this idea  ·