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  1. IVR Reporting on options

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    Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Douglas commented  · 

    In our legacy system we have always been able to run a report that shows what selections people make in the IVR, it is odd that RC cannot do that. That one report is a great tool to be able better design the IVR choices and put the most important things at the front of the line.