This is the same problem our firm has with transferred calls, we can only see the number of our main line come through and not that of the actual caller's ID information when a call is transferred to us. So confusing as to whether it is the receptionist calling us or its an outside call.
Elizabeth
supported this idea
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This is the same problem our firm has with transferred calls, we can only see the number of our main line come through and not that of the actual caller's ID information when a call is transferred to us. So confusing as to whether it is the receptionist calling us or its an outside call.