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3 results found

  1. Reporting Capability on IVR Menu for key presses

    48 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  2. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    520 votes

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    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Grant supported this idea  · 

  3. Feature Request: Report on Transferred Call Destinations in RingCX

    6 votes

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    Under Review  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Grant commented  · 

    This would be great to have a detailed report on this

    Grant supported this idea  ·