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  1. Shared SMS were multiple users can receive and send SMS on specific number

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    165 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

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    Ursula commented  · 

    This affects us when we are in Sales Force. There are 2 of us that follow up on leads. While we are on the page for the lead we use the integrated Ring central app on the bottom left side of the page. We do lots of flollow up texting. If I send a text to a lead my co worker who may be working the lead the next day needs to be able to comment on that same phone number so that it appears they are only communicating with one person and the conversation flows

    Ursula supported this idea  ·