Settings and activity

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1. Enable reporting from the Agent Details with custom timeframes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Donna shared this idea  ·  Apr 27, 2026

2. Option to add or remove agents in the Live Reports

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Donna commented  ·  Apr 27, 2026  ·  Edit…  ·  Delete…

   Yes, we need the call queue booster to allow to delete queue members from the agent details view

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   Donna supported this idea  ·  Apr 27, 2026