Need to have multiple users miles apart have access to company faxes in this rural situation where fax is still a thing. From a man-machine point of view we are working in the inverse of the original fax scenario. A single fax machine in or near an office of multiple people who with immediate physical access, shared the one machine with ease.
Now we live in the virtual world with still one fax number, but access to the "machine" in a single location is impossible. We need to bring all to a "virtual" location by being able to share a company level fax service among multiple people, so as to get back to a shared facility with multiple user coverage.
In our case we were using the new RingCentral app for individuals and using the old RS app for multiple people in disparate locations to monitor fax traffic. Now we are forced to use the web app for faxes and the new app for individual traffic. With both of these overstuffed apps on screen, you are chewing up too much screen real-estate and folks aren't able to effectively use either. Altogether bad!. We need an integrated shared fax solution on just one overstuffed app.
I hate cobbled together solutions from one of our core services. Fix this mess.
Gary
supported this idea
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Need to have multiple users miles apart have access to company faxes in this rural situation where fax is still a thing. From a man-machine point of view we are working in the inverse of the original fax scenario. A single fax machine in or near an office of multiple people who with immediate physical access, shared the one machine with ease.
Now we live in the virtual world with still one fax number, but access to the "machine" in a single location is impossible. We need to bring all to a "virtual" location by being able to share a company level fax service among multiple people, so as to get back to a shared facility with multiple user coverage.
In our case we were using the new RingCentral app for individuals and using the old RS app for multiple people in disparate locations to monitor fax traffic. Now we are forced to use the web app for faxes and the new app for individual traffic. With both of these overstuffed apps on screen, you are chewing up too much screen real-estate and folks aren't able to effectively use either. Altogether bad!. We need an integrated shared fax solution on just one overstuffed app.
I hate cobbled together solutions from one of our core services. Fix this mess.