235 results found
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Allow to send faxes to non T38 transmission
Allow sending fax using G.711u.
At the moment, RingCentral only supports T.38 for faxing.
There are customers that are still using G.711u for faxing. We need to make sure that it works regardless of the transmission method.
3 votes -
Fax Sender Name
Customer is requesting for them to change/ edit the Fax Sender Name when sending faxes. Currently the only option is to follow the extensions name as the normal behavior.
6 votes -
User Template Cover Page
When trying to create a User Settings Template and set a specific cover page to apply for users on the site, it will not able to change when user access their RingCentral app.
3 votes -
Have a single point of entry for faxes
It will be helpful if we have an option for the customers to set up a single point of entry for their incoming faxes.
This can be an extension which can handle all the faxes and we can set up a rule that sends the fax as an attachment based on which phone number the fax was sent to.5 votes -
Viewing failed fax attachments
Being able to view attachment to a failed fax
13 votes -
Fax Cover Page
Customer would like have have both subject line and email body on the cover page note when doing efaxing.
11 votes -
retrieving deleted fax, past data retention policy
Request to redeem deleted Fax logs using the Ringcentra Application
14 votes -
Fax icon removal in ringcentral app
Removal of the Fax Icon in the RingCentral App for accounts that doesn't use Faxing.
7 votes -
Able to preview incoming TIF Faxes in the RingCentral App
Viewing incoming TIF faxes
Now that we have incoming faxes set to TIF format, the embedded viewer will not open them like it did for PDF files. We need the TIF format, so is there a work around to be able to preview the TIF files in the ringcentral app or will we have to resort to downloading each of them first to see the incoming fax?
3 votes -
Fax Caller ID
Ability to choose Fax Only numbers as the outbound caller id instead of just Main Company, Primary, or IVR.
18 votes -
Ability to access faxes for all extensions under one or multiple users/app
~ Being able to assign specific extensions the ability to view and access all faxes that are being sent out without the need to open other accounts.
10 votes -
Access Fax sent to Message-Only Extension in RingCentral app
Allow co-recipients of Message-Only Extension to access faxes received in RingCentral app
2 votes -
Fax Coverpage Should Display All Recipient Numbers
Received faxes only shows single number. This should be fixed and all recipients should be displayed on the "To" field of the fax coverpage.
1 vote -
ability to change display name for fax numbers
Instead of displaying company number, we would like to customize it.
5 votes -
Send a Copy of Outbound Fax to Email or Specific Number
Request for Option to Send a Copy of Outbound Fax to Email or Specific Number
2 votes -
RC Fax account forwarding to external fax number
Customer should have the option to forward RC Fax number to the External fax number for RC Fax account
19 votes -
Call Queue number as Fax Caller ID for Non Call Queue Members
Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members
2 votes -
customized logo for fax
Having a customized logo for the email to fax feature, where in Admin can personalized their logo.
2 votes -
ability to recieve fax directly to the email without assigning a user extension as the operator
customer would like to receive the fax directly to the email address without assigning any user extension as the main operator
6 votes -
Receive Faxes from Automated Source
Ability to receive faxes from an automated source or system
3 votes
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