241 results found
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User Template Cover Page
When trying to create a User Settings Template and set a specific cover page to apply for users on the site, it will not able to change when user access their RingCentral app.
5 votes -
Allow to send faxes to non T38 transmission
Allow sending fax using G.711u.
At the moment, RingCentral only supports T.38 for faxing.
There are customers that are still using G.711u for faxing. We need to make sure that it works regardless of the transmission method.
3 votes -
Fax Sender Name
Customer is requesting for them to change/ edit the Fax Sender Name when sending faxes. Currently the only option is to follow the extensions name as the normal behavior.
6 votes -
Fax icon removal in ringcentral app
Removal of the Fax Icon in the RingCentral App for accounts that doesn't use Faxing.
10 votes -
Viewing failed fax attachments
Being able to view attachment to a failed fax
14 votes -
Have a single point of entry for faxes
It will be helpful if we have an option for the customers to set up a single point of entry for their incoming faxes.
This can be an extension which can handle all the faxes and we can set up a rule that sends the fax as an attachment based on which phone number the fax was sent to.5 votes -
Fax Cover Page
Customer would like have have both subject line and email body on the cover page note when doing efaxing.
11 votes -
retrieving deleted fax, past data retention policy
Request to redeem deleted Fax logs using the Ringcentra Application
14 votes -
2 ATA with 1 phone number
A feature where 2 or multiple ATA can assign to a one phone number.
2 votes -
Feature in RingEX wherein fax settings or fax caller id can be updated in bulk for all users.
Feature in RingEX wherein fax settings or fax caller id can be updated in bulk for all users. Currently the template for user bulk changes in RingEX doesn't include this.
2 votes -
I want "None" as option under Cover page drop down in Admin portal Login.
As Ring Central states, "It does not have to be used if not needed" regarding the cover page selection, but there is no option to select "None" in the cover page selection dropdown.
Please add a "None" option under the cover page selection and develop this request as soon as possible, as it would be very helpful for many customers.2 votes -
Able to preview incoming TIF Faxes in the RingCentral App
Viewing incoming TIF faxes
Now that we have incoming faxes set to TIF format, the embedded viewer will not open them like it did for PDF files. We need the TIF format, so is there a work around to be able to preview the TIF files in the ringcentral app or will we have to resort to downloading each of them first to see the incoming fax?
3 votes -
Fax Caller ID
Ability to choose Fax Only numbers as the outbound caller id instead of just Main Company, Primary, or IVR.
18 votes -
Ability to access faxes for all extensions under one or multiple users/app
~ Being able to assign specific extensions the ability to view and access all faxes that are being sent out without the need to open other accounts.
10 votes -
Access Fax sent to Message-Only Extension in RingCentral app
Allow co-recipients of Message-Only Extension to access faxes received in RingCentral app
2 votes -
Fax Coverpage Should Display All Recipient Numbers
Received faxes only shows single number. This should be fixed and all recipients should be displayed on the "To" field of the fax coverpage.
1 vote -
ability to change display name for fax numbers
Instead of displaying company number, we would like to customize it.
5 votes -
Send a Copy of Outbound Fax to Email or Specific Number
Request for Option to Send a Copy of Outbound Fax to Email or Specific Number
2 votes -
RC Fax account forwarding to external fax number
Customer should have the option to forward RC Fax number to the External fax number for RC Fax account
19 votes -
Call Queue number as Fax Caller ID for Non Call Queue Members
Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members
2 votes
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