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235 results found

  1. Allow sending fax using G.711u.

    At the moment, RingCentral only supports T.38 for faxing.

    There are customers that are still using G.711u for faxing. We need to make sure that it works regardless of the transmission method.

    3 votes
    New  ·  1 comment  ·  Fax  ·  Admin →
    How important is this to you?
  2. Customer is requesting for them to change/ edit the Fax Sender Name when sending faxes. Currently the only option is to follow the extensions name as the normal behavior.

    6 votes
    New  ·  2 comments  ·  Fax  ·  Admin →
    How important is this to you?
  3. When trying to create a User Settings Template and set a specific cover page to apply for users on the site, it will not able to change when user access their RingCentral app.

    3 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  4. It will be helpful if we have an option for the customers to set up a single point of entry for their incoming faxes.
    This can be an extension which can handle all the faxes and we can set up a rule that sends the fax as an attachment based on which phone number the fax was sent to.

    5 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  5. Being able to view attachment to a failed fax

    13 votes
    New  ·  6 comments  ·  Fax  ·  Admin →
    How important is this to you?
  6. Customer would like have have both subject line and email body on the cover page note when doing efaxing.

    11 votes
    New  ·  1 comment  ·  Fax  ·  Admin →
    How important is this to you?
  7. Request to redeem deleted Fax logs using the Ringcentra Application

    14 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  8. Removal of the Fax Icon in the RingCentral App for accounts that doesn't use Faxing.

    7 votes
    New  ·  1 comment  ·  Fax  ·  Admin →
    How important is this to you?
  9. Viewing incoming TIF faxes

    Now that we have incoming faxes set to TIF format, the embedded viewer will not open them like it did for PDF files. We need the TIF format, so is there a work around to be able to preview the TIF files in the ringcentral app or will we have to resort to downloading each of them first to see the incoming fax?

    3 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  10. Ability to choose Fax Only numbers as the outbound caller id instead of just Main Company, Primary, or IVR.

    18 votes
    2 comments  ·  Fax  ·  Admin →
    How important is this to you?
  11. ~ Being able to assign specific extensions the ability to view and access all faxes that are being sent out without the need to open other accounts.

    10 votes
    Under Review  ·  1 comment  ·  Fax  ·  Admin →
    How important is this to you?
  12. Allow co-recipients of Message-Only Extension to access faxes received in RingCentral app

    2 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  13. Received faxes only shows single number. This should be fixed and all recipients should be displayed on the "To" field of the fax coverpage.

    1 vote
    New  ·  2 comments  ·  Fax  ·  Admin →
    How important is this to you?
  14. Instead of displaying company number, we would like to customize it.

    5 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  15. Request for Option to Send a Copy of Outbound Fax to Email or Specific Number

    2 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  16. Customer should have the option to forward RC Fax number to the External fax number for RC Fax account

    19 votes
    1 comment  ·  Fax  ·  Admin →
    How important is this to you?
  17. Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members

    2 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  18. Having a customized logo for the email to fax feature, where in Admin can personalized their logo.

    2 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
  19. customer would like to receive the fax directly to the email address without assigning any user extension as the main operator

    6 votes
    New  ·  1 comment  ·  Fax  ·  Admin →
    How important is this to you?
  20. Ability to receive faxes from an automated source or system

    3 votes
    New  ·  0 comments  ·  Fax  ·  Admin →
    How important is this to you?
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