Shared Fax Inbox in RC App for Departments
The request is to allow a department fax inbox within RingEX Application. Currently, users can see their own fax inbox, but it would be helpful to also have access to faxes that arrive to shared fax accounts within the RingEX Application. This would eliminate the need to use email to deliver the fax to multiple users, which could pose a security problem for PII. It would keep the document protected within the application and make it easily accessible for multiple users.
Patrick
shared this idea
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Bill Gay
commented
Medica (healthcare) asked about this and has it today with their RightFax implementation - and needs it to be secure instead of email.
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Babak
commented
As Patrick mentioned, it is not secure to receive faxes by email. Having a shared fax inbox on the phone and desktop RC apps would be great.
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Jorge
commented
Shared fax feature. Allow faxes to be shared across the extensions and should be viewable on their RC App like the co-recipient of Voicemail.
This is helpful for extensions that should not have voicemail messages and can still view faxes sent to other extensions.