Settings and activity

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  1. 2 votes
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  2. 3 votes
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  3. 212 votes
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    Karl commented  · 

    Instead of the caller waiting in a call queue on the phone, have the ability for them to use a key press that keeps their position in the call without them having to be on the phone. Then they receive a call back from the call queue member when their call reaches the front of the call.

    Karl supported this idea  ·