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  1. Disable the option to enter an extension while the prompt is playing

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Beau commented  · 

    Hi checking in on this. Our team is facing alot of confusion cause a customer calls and some type in extensions by accident and get routed even though we have no extension system set up in that call queue. This leads to be able to call anyone in the company with only their extension.

    Beau supported this idea  ·