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  1. IVR Menu option If caller enters no action after the prompt played 3 times

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Adam supported this idea  · 
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    Adam commented  · 

    The prompt 3 times is too long especially when they are calling our 800 number. 90% of the time the calls are spam calls that do not have the ability to push a bottom. It just eats up the minutes that we have with our 800 number. We rather keep the call as short as possible. If someone really needs to be connected, they would hit a number to be connected.