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  1. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    35 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Admin →
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    Simon supported this idea  · 

  2. When a user locks their computer, the customer would like DND to be automatically activated.

    3 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Simon commented  · 

    This would save a lot of woes for me too, been googling it on and off all afternoon that and if the Mic is in use by teams etc but that may be a bit too far.