When a user locks their computer, the customer would like DND to be automatically activated.

When a user locks their computer, it would be convenient to have the app automatically enter DND mode.

5 votes

Veronica shared this idea · Oct 17, 2022 · Report… · Admin →

Under Review · Nov 10, 2022

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RC commented · May 13, 2026 6:07 AM · Report

All same topics:

https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48017435-auto-dnd-while-computer-locked

https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48015737-automatic-call-forwarding-when-the-pc-is-locked-or

https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48038747-automatically-update-presence-after-computer-is-lo

It should be a default feature, that RingCentral goes to DND or offline if the computer is locked. Like MS Teams does.

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Simon commented · August 5, 2024 8:04 AM · Report

This would save a lot of woes for me too, been googling it on and off all afternoon that and if the Mic is in use by teams etc but that may be a bit too far.

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Jessa commented · July 13, 2023 4:09 AM · Report

I was wondering if we could put in a request for a feature, where if the laptop is locked (windows + L) then could there be an option to put the users on Do Not Disturb or take them out of the call queue?

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