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1. Call waiting to apply on call queue members.

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   7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

   https://support.ringcentral.com/article-v2/Allowing-agents-to-handle-multiple-calls-in-a-RingEX-call-queue.html?brand=RingCentral&product=RingEX&language=en_US

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   OpR - x 02 - Frank commented  ·  Jun 4, 2025  ·  Edit…  ·  Delete…

   Please proceed with this feature, we are losing money because of this.

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   OpR - x 02 - Frank supported this idea  ·  Jun 4, 2025