This new version needs some major updates. When the app is up on my screen I am not getting any sound notifications unless I use a pop out window. Normally I keep my ring app behind all of the stuff I am working on, now I have to keep 2 windows up. The main window which has to be set on HUD and the pop out message window has to be always up and if I get a phone call then a 3rd window pops up. Too many screens are taking up my workspace.
Also when I have the pop out convo. window up the notifications are just piling up in my HUD even though I am reading it in my pop out. It will say I have 10 unread messages meanwhile I have already read them in my pop out window. In order to remove this I have to go into the HUD and click on the chat I was in then click off of it. This is very inconvenient because then I am missing messages outside of the pop out chat I was in.
Another issue is when I get a phone call and my group is messaging each-other in the app I get the loud notification dings in my ear which makes it very hard to hear the phone call. I cant make the noise lower because if I do it will lower the sound of my notifications coming in through text. On the old app the dings would be ever so low that I could hardly hear it.
I am not finding this new app user friendly in a work space where you use messaging as your main source of communication.
This new version needs some major updates. When the app is up on my screen I am not getting any sound notifications unless I use a pop out window. Normally I keep my ring app behind all of the stuff I am working on, now I have to keep 2 windows up. The main window which has to be set on HUD and the pop out message window has to be always up and if I get a phone call then a 3rd window pops up. Too many screens are taking up my workspace.
Also when I have the pop out convo. window up the notifications are just piling up in my HUD even though I am reading it in my pop out. It will say I have 10 unread messages meanwhile I have already read them in my pop out window. In order to remove this I have to go into the HUD and click on the chat I was in then click off of it. This is very inconvenient because then I am missing messages outside of the pop out chat I was in.
Another issue is when I get a phone call and my group is messaging each-other in the app I get the loud notification dings in my ear which makes it very hard to hear the phone call. I cant make the noise lower because if I do it will lower the sound of my notifications coming in through text. On the old app the dings would be ever so low that I could hardly hear it.
I am not finding this new app user friendly in a work space where you use messaging as your main source of communication.