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← RingCentral Ideas

Settings and activity

6 results found

  1. Retain Caller Name when Exporting an LOB Analytics Widget

    10 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Dolores supported this idea  · 

  2. Voicemail reporting

    7 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Dolores supported this idea  · 

  3. Agent Activity Report

    11 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Add Week-to-date as a date range filter for calls

    21 votes

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    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    520 votes

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    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Dolores supported this idea  · 

  6. Full Agent Login Time Reporting Capabilities

    31 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Dolores commented  · 

    Very important report for our company to determine time in queue for all agents

    Dolores supported this idea  ·