← RingCentral Ideas

Settings and activity

7 results found

  1. RingSense Dashboard based landing page to drive adoption and insight

    60 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Jarrod supported this idea  · 

  2. Comprehensive Data Download from RingSense

    18 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Jarrod supported this idea  · 

  3. add admin ability to delete calls /insights/ai tracking / transcripts ect

    11 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Jarrod supported this idea  · 

  4. Ability to Change Implicit Team Names

    24 votes
    1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Jarrod supported this idea  · 

  5. RingSense: Pull in/Filter Calls based on Duration

    57 votes
    4 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Jarrod supported this idea  · 

  6. Export scorecard data

    39 votes
    Planned  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
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    Jarrod supported this idea  · 

  7. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    638 votes
    Future Consideration  ·  102 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Jarrod commented  · 

    Seems easy enough to implement this, all the data is there, just give us the report.

    Jarrod supported this idea  ·