Skip to content
← RingCentral Ideas

Settings and activity

3 results found

  1. Allow Custom Rules ON an IVR (and not just at the site level)

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jolene shared this idea  · 

  2. Report that will show which prompt is selected from the IVR

    18 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jolene supported this idea  · 

  3. Live Reports and Performance Reports - Restrict data visibility

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jolene commented  · 

    This feature is VERY important to us (Cornell University). With the size of our account, we have over 400 call queues (not all have live reports), and this is starting to cause issues. I would like to be able to make only call queue managers/members for a particular queue able to see that queue. Thank you for your consideration.

    Jolene supported this idea  ·