← RingCentral Ideas Settings and activity 3 results found Total talk time is not an option to table Widget of Business Analytics 5 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Nicholas supported this idea · Sep 5, 2024 Support Monitored Calls in Business Analytics 3 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 0 comments · Analytics & Reporting » LOB · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Call monitoring group to Performance report 7 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea 2 comments · Phone & Messaging » Admin Portal · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Nicholas commented · Aug 15, 2024 · Edit… · Delete… This is critical for our org as there is currently no insight on how often calls are being monitored as well as gauging how well agents are improving over time (e.g, less monitoring MoM). Save Submitting... Nicholas supported this idea · Aug 15, 2024
Nicholas
supported this idea
·
This is critical for our org as there is currently no insight on how often calls are being monitored as well as gauging how well agents are improving over time (e.g, less monitoring MoM).