Settings and activity

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1. SMS Auto-Forwarding

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   Under Review  ·  29 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Eyal commented  ·  May 26, 2026  ·  Edit…  ·  Delete…

   sometimes we are changing numbers between team members, we need to be able to continue routing the SMS to the right contact...

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   Eyal supported this idea  ·  May 26, 2026

2. Add "Not Live Person" flag and option for pre-recorded message for Manual calls

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Eyal shared this idea  ·  Apr 1, 2026